Garage Floor Studio — Terms & Conditions

Version 1.2 · Effective July 2, 2026. (v1.2: operator listed as CustomTools.App, LLC; product renamed Garage Floor Studio. Pending attorney review.)

Operator: CustomTools.App, LLC, which operates Garage Floor Studio at garageforce.customtools.app · Contact: garageforce@customtools.app.

Who we are. Garage Floor Studio provides custom software tools, services, and applications to Garage Force franchisees. We are an independent provider — we do not represent, and are not, Garage Force (the franchisor). The "Garage Force" name and marks are the property of the franchisor and/or its franchisees; we use them solely in connection with serving authorized franchisees, and nothing in these Terms makes us an agent of, spokesperson for, or affiliate of Garage Force corporate.


1. Acceptance

By creating an account, subscribing, or using Garage Floor Studio (the "Service"), you agree to these Terms. If you do not agree, do not use the Service. We ask you to affirmatively accept these Terms at sign-up and again when they materially change.

2. Eligibility — authorized Garage Force franchisees only

The Service is offered solely to authorized Garage Force franchisees and their designated team members. You represent that you are an authorized franchisee (or an employee/member a franchisee has invited) and that your use is for that franchise's business. We may verify franchise status and may suspend accounts that are not authorized.

3. Accounts & team members

A franchise account has an owner and a number of team-member seats set by the plan (Starter 1 · Pro 3 · Marketing 4). The franchise owner is responsible for their team's use, for keeping login credentials secure, and for all activity under the account. One membership per email.

4. Subscriptions, billing & automatic renewal

4.1 Plans & billing. Subscriptions are billed in advance through our payment processor, Stripe, on a monthly or annual term that you select. You authorize us (via Stripe) to charge your selected payment method — card or bank transfer (ACH) — for the plan and any add-ons.

4.2 Automatic renewal — clear disclosure. Your subscription automatically renews at the end of each term (monthly or annual) and your payment method is automatically charged the then-current price until you cancel. We disclose the renewal price, frequency, and cancellation method clearly and conspicuously before you pay, and we obtain your express affirmative consent to the automatic-renewal terms as a distinct step at checkout. After you subscribe, we send a confirmation that restates the renewal terms and how to cancel.

4.3 Free trial. New subscriptions may include a 7-day free trial. Unless you cancel before the trial ends, the subscription converts to paid and your payment method is charged the plan price. The trial terms are disclosed before you start.

4.4 How to cancel (easy online cancellation). You may cancel at any time, online, in a few clicks — through Account → Manage subscription (the self-service billing portal) — at least as easily as you signed up. You may also cancel by emailing garageforce@customtools.app. Cancellation stops future renewals; you keep access through the end of the paid term.

4.5 Renewal reminders. For annual subscriptions, we send a renewal reminder 15–45 days before each automatic renewal, stating the renewal date, price, and how to cancel.

4.6 Changes to price or terms. We will give you advance notice of any price increase or material change to the auto-renewal terms and, where required, obtain your consent before the change takes effect.

4.7 Taxes. Prices exclude sales tax. Applicable tax is calculated and collected at checkout (via Stripe Tax) based on your location.

4.8 Refunds. Except where required by law, subscription fees are non-refundable; canceling stops future renewals but does not refund the then-current term. One-time purchases are non-refundable once delivered.

5. À-la-carte purchases

Members may buy one-time add-ons (e.g., extra commercials, the $99 Booster pack). One-time purchases are charged immediately, are not subscriptions, and are non-refundable once delivered, except as required by law.

6. Acceptable use

You agree not to misuse the Service, including: uploading content you don't have rights to; infringing others' intellectual property or privacy; uploading unlawful, deceptive, or harmful content; reselling or sublicensing the Service; or attempting to disrupt or reverse-engineer it.

7. AI-generated content — illustrative, not a guarantee

The Service uses AI to generate previsualizations, before/after reveals, and marketing videos from photos you provide. These outputs are illustrative visualizations, not a guarantee, promise, or warranty of the actual finished work, materials, color, or results. You are solely responsible for how you use the outputs in your marketing and for the accuracy of any claims you make to your own customers, and for complying with advertising and consumer-protection laws. AI output may contain inaccuracies; review before use.

8. Mandatory brand burn-in

Every asset created with the Service carries a Garage Force franchise burn-in/watermark. As a condition of use, you must keep that burn-in on everything you make with the Service that you use for marketing or distribution — including TV, internet, advertising, marketing, social media, and film, whether domestic or international. Removing, cropping out, obscuring, or altering the burn-in is a breach of these Terms and may result in suspension.

9. Intellectual property & license

Your inputs (photos you upload) remain yours; you grant us a limited license to process them to provide the Service. Your outputs (renders for your franchise) are licensed to you to use for your franchise's marketing, subject to Section 8. The Service, software, models, styles, and the Garage Floor Studio brand remain the property of the operator and its licensors. The "Garage Force" name and marks belong to the franchisor and/or its franchisees, not to us; they are used only in connection with serving authorized franchisees and are not licensed for any other use.

10. Disclaimers

THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE OPERATOR WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS. OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM. We are not responsible for your business, your use of the outputs, or any representations you make to your customers.

12. Indemnification

You will indemnify and hold harmless the operator from claims arising out of your content, your use of the outputs, your marketing or representations to customers, your breach of these Terms (including the burn-in requirement), or your violation of law.

13. Termination

You may cancel anytime (Section 4.4). We may suspend or terminate accounts for breach (including unauthorized franchise use or burn-in removal), non-payment, or misuse. On termination, your right to use the Service ends; surviving sections (intellectual property, disclaimers, limitation of liability, indemnification) continue.

14. Governing law & disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws rules. The exclusive venue for any dispute is the state or federal courts located in California, and you consent to their jurisdiction.

15. Changes to these Terms

We may update these Terms. For material changes we will provide notice and, where required, obtain your consent. The Service shows the current version and date; continued use after the effective date means acceptance. Each acceptance is recorded with your account.

16. Contact

Questions or cancellations: garageforce@customtools.app.


Our consumer-protection commitments

For our subscribers we commit to: (1) clear, conspicuous disclosure of price, billing frequency, renewal, and cancellation before payment; (2) express affirmative consent to automatic renewal at checkout; (3) easy online cancellation via the self-service billing portal, at least as easy as sign-up; (4) a post-purchase acknowledgment of the renewal terms; (5) renewal reminders for annual plans 15–45 days before renewal; (6) advance notice and consent for price or material auto-renewal changes; and (7) no surprise fees — all mandatory charges are shown up front.


CustomTools.App